Hi All

I recently had some fraud with my bank (cloned card) so I was waiting a new card.

It was my disbursement day today & at 11.29am I got the "Congratulations we have initiated a transfer 3/5 days. Then another email also at 11.29am saying payments cancelled.

The post arrived shortly afterwards with my new card, typical! & I updated & verified it within an hour or so later.

When I look at the next payout for 16/1 that is of an amount that clearly does not involve the amount being transferred today as it is much lower, and the reference to last payout gives details of the disbursement from two weeks ago as it has not updated.

So I am trying to figure out if the transfer initiated at 11.29 today actually processed through, or whether it got recalled?

Thoughts please.

Regards

Ed

HI

We last received funds on 25th April. We now have over 40k being held and have been told we will have to wait another 2 weeks for this, without any explanation as to why. I have opened a support cases over 2 weeks ago that states "transferred" but have had no response. Today i spent nearly an hour on the phone to seller support who eventually said we have to wait another 2 weeks but could not explain why and was told i would be emailed by the payments team today ( as they don't talk to customers)

6 hours later i have had no contact

Orders are still coming through at a steady rate but It is getting to the stage where we are going to have to close listings as we cannot expect our suppliers to supply more stock without being paid.

Any ideas how i can speak to a human that will be able to help resolve this ?

Thanks for reading

Regards Darren

Amazon reserved my payment 6 week ago without any reason i opened so many case still no reply ID 15444012231

@CR_Amazon