Dear Amazon Support Team,

I hope this message finds you well.

I would like to ask you to tell me what is wrong with the set of documents that I recently sent you.

What else can we do about this?

Regarding the supply chain demonstration, we do not have access.

Our distributors are not required to send us the requested documents, they sent us what documents they could to resolve the issue.

As you have noticed, they provided us with the certificates of conformity of the purchased products, which clearly state that our products are not counterfeit.

You requested the contact information of our distributors, but I know for sure that you did not contact them to validate the idea that the collaboration is real.

What else do you want from us?

You are blocking our business when we have presented you with clear (original) invoices that the goods are authentic.

We would like to resolve this issue as soon as possible.

Warm regards,

Eugen

Dear Amazon support team,

I hope this message finds you well.

I am writing to address an issue with my Amazon seller account, which has been deactivated. I believe there has been an error in this decision, as I am confident that my account activities have complied with Amazon’s policies and guidelines.

Upon reviewing the questions in the account reactivation form, I provided the following responses:

• I do not recognize the other account.

• I have not utilized any third-party company services that would explain a relationship with another account.

• No one other than myself and my current employees has access to my seller account information.

• I am not a victim of account compromise or identity theft.

Despite these clarifications, my account remains deactivated. I kindly request a thorough review of my account to identify any misunderstandings or mistakes that may have led to this action. Additionally, please let me know if there is any further information or documentation I can provide to assist in resolving this matter promptly.

I appreciate your attention to this urgent issue and look forward to your prompt response to reinstate my account.

Thank you for your understanding and cooperation.

Best regards,

Hi Amazon @Amazon ,I hope you are doing well. I am facing an issue with our account, which has been deactivated, and we are unsure of the reason. Could you please provide the exact details behind the deactivation and clarify why it happened? I would like to know the cause of the deactivation, under what conditions it occurred, and what steps we need to take to reactivate it. there are no details in performance notifications and there is now support from Amazon.

Please let us know what requirements are necessary from our side to resolve this and reactivate the account.

Thank you for your assistance.