ERROR 8572 PLEASE HELP
HELLO ALL,
I PURCHASED THE GTIN ON GS1, PUT IN THE GENERIC LISTING, BUT ERROR CODE 8572 POP UP. CAN SOMEONE HELP ME PLEASE ? THANK YOU.
1 reply
Rose_Amazon
Hi @KEJ_US,
Thanks for the post.
You will not be able to list a product with a UPC as a generic item if the Brand Information associated with the UPC on GS1 is tied to another Brand. This is likely why you are having this issue. I would recommend reviewing the Amazon Generic Product Policy if you plan on listing your products as generic. Th
UPCs that do not match the information provided by GS1 will be considered invalid. Obtain your UPCs directly from GS1 and not from other third parties selling UPC licenses to ensure that the appropriate information reflects in the GS1 database. If you believe that there has been an error and the GTIN provided is valid, then I would recommend opening a case with Seller Support.
Best regards,
Rose_Amazon
