I opened my Amazon account in June last year and have been sending all my orders via tracked service. Despite this, Amazon has performed my ID verification twice, and I've provided all necessary documentation. However, they haven't sent a single penny to my account, and my balance shows over £15K.

I've opened dozens of cases and called them 50 times. Every time, they transfer my case to Amazon UK Payments. The last response I received was on May 2nd, saying they'd update me in 15 days, but I haven't heard anything since. One Amazon representative suggested I contact the Financial Ombudsman to complain.

It's been a year without receiving any money, and I'm on the verge of bankruptcy with no help from Amazon. It's frustrating and suffocating. My brand is registered on Amazon, and I don't want to lose my listings. Any advice?

I opened my Amazon account in June last year and have been sending all my orders via tracked service. Despite this, Amazon has performed my ID verification twice, and I've provided all necessary documentation. However, they haven't sent a single penny to my account, and my balance shows over £17K.

I've opened dozens of cases and called them 50 times. Every time, they transfer my case to Amazon UK Payments. The last response I received was on May 2nd, saying they'd update me in 15 days, but I haven't heard anything since. One Amazon representative suggested I contact the Financial Ombudsman to complain.I have tried every thing in my capicity but nothing is working.It's been a year without receiving any money, and I'm on the verge of bankruptcy with no help from Amazon. It's frustrating and suffocating. My brand is registered on Amazon, and I don't want to lose my listings. Any advice?

I have posted same post last month and some one called Spencer_Amazon replied to my thread saying they are looking into this but nothing yet.

My account has been closed for over a year. Before that, I was selling in Mexico.

I made 4.5K dollars in sales. Then I applied to sell in the European market. My account was closed and I was asked for documents.

The documents they asked for were a business license and an invoice. Although I sent these, it does not open in any way.

My company is based in the United Kingdom and everything legal. I can't change my address or any other information.

No verification code etc. came to my address. My account was closed without verification.

I don't know what to do. I'm waiting for someone to help me.

I've added a performance report