Getting Brand Approval
How on earth do we now get brand approval?
1. Trying to list a new item for a brand which I am already using. Now says I need Brand Approval for the item. So I click on 'Apply to Sell' button and it takes me to a 'View Selling Applications' page and it now shows that the Brand I am trying to list against has a 'declined' beside it - even though I have already gone through the approval process for this brand and have offers against the brand which are active. Clicking the 'reapply' button does nothing.
2. Trying to list a product for a new Brand. Again says I need Brand Approval and again the 'Apply to Sell' button takes me to 'View Selling Applications' page - but now what do I do?
In both cases I am taken to 'View Selling Applications' - but there is no facility, option or button to start a new application only to look at historical old applications - for which many now say 'declined' even though I have been given approval in the past. I cannot see anywhere how to start a new brand approval application.
Help pages refers to getting a 'Request Approval' option which is certainly how it used to work - but now I am instead just taken to this 'View Selling Applications' page and then there is nowhere to go to start a new application.
5 replies
Seller_tRuvBEHDedp4q
Tried asking Support about issue - there answer was to use Firefox browser
Very dubious - I did try - same result
So I then tried clicking the box for 'This item does not have a brand name'. Ok Selling Application was removed - instead I get some nonsense message that it matches with '[something in Chinese]' and an ASIN I should use to list against. So I try searching for the ASIN it says I should use - and get told it does not exist!!
Seller_d8YGbIjNqwFxn
The easiest way is to create a new ASIN for that brand.
When you do this it should come up with a message saying you need permission to list the brand with a link to the application page.
Be aware for some restricted brands such as Disney they are not accepting applications at the moment.