Hello sellers and Amazon moderators,

I am posting in this forum because I cannot access my Seller Central account in the Amazon US marketplace.

My Amazon.com seller account was recently deactivated and I cannot log in to Seller Central. When I try to access it, the system only shows a message saying that I am not authorized to access the account.

Because of this, I cannot check my account health, review the reason for the deactivation, or submit an appeal through Seller Central.

I have already created several support cases and sent emails to Amazon explaining the situation, but I have not yet received a solution.

Here is my situation:

• I am a new seller and have not started selling yet. I only created listings to learn how the system works.

• I registered my seller account using one email address.

• Later I also created a buyer account using the same email address.

• After receiving the deactivation email, I checked my buyer account and Amazon requested payment verification.

• I completed the payment verification successfully.

However, my seller account still cannot be accessed. When I try to log in to Seller Central, it only shows a message saying that I am not authorized.

Although I am posting here, my issue is related to the Amazon US marketplace.

If any Amazon moderators see this message, I would sincerely appreciate your help reviewing this situation.

If any sellers have experienced a similar issue, I would also be very grateful if you could share how you resolved it.

Thank you very much for your time and support.