Hi,

If a food supplement pre-market notification is already done by another company/seller, and product is available for sale on Amazon (FR, ES or IT), can other company/seller just list it and sell without supplying a proof of pre-market notification to Amazon?

Hey,

I'm just starting out with PAN-EU... Made a few test listings in both DE and FR to have stock exclusively held in the respected marketplace.

However when I went to ship my items in a box to send to Amazon DE, I wasn't getting the option for UPS Partnered courier? Is this normal? I was under the impression I'd still have this option.

Hi there, our account has been deactivated in accordance with Section 3 and concerns about the authenticity of the product/Asin.

We have explained that we believe this has been done in error because the product we were selling is genuine and sourced from an authorised wholesaler of the brand. We have submitted all invoices accounting for the last 365 days worth of sales and those invoices meet all their required parameters including full addresses, website, email and contact info and itemises the product that matches the asin title. We are awaiting Amazon's response.

We were given the option of essentially admitting fault by acknowledging Amazon's policies but we are curious to know what the affect on our account would be if we did essentially admit the policy violation. We have not sold counterfeit products but knowing and reading the possible outcomes with Amazon and how long and drawn out the process can be, all the while our account is deactivated, we would like to have a better idea as to the likely outcome should we choose to accept fault and the violation. We have an account health score of 228 so what would be the likely impact? Would they possibly let us admit the violation and then promptly permanently deactivate or ban our account?

Any insight into this would be greatly appreciated.