Hi all,

Basically Amazon is changing our sizing values from '20mm' to 'One Size.' So, for example, if we were to sell spanners in 18mm, 20mm, 22mm etc, Amazon will change that to 18mm, ONE SIZE, 22mm.

As you can imagine, in this case 'One size' is a completely misleading value.

This has happened across many listings. We have sole control over the listings, they're our own products and no third party is doing this. It only seems to affect anything with a '20mm' sizing option.

This is an ongoing issue we've been having for over a year now. Seller support has been less than helpful whenever we have raised a case on it. They dish out random copy/paste replies.

We have uploaded dozens of flat files to correct it but nothing has worked. What's worse is that Amazon makes this change both instantly (once the listing has gone live) or it will wait a few months and suddenly decide to do it so it's something we constantly need to check up on.

Can anyone like @Seller_z3k8APxGfbQEK @Seller_XUNeUuvrQDpgP @Seller_ZyGdB49sb7An4 chime in and help us get some support on this issue please?

Here is one of the seller support cases: 10803620332

Many thanks

Hi everyone,

We sell clothing and I'm in the process of adding size guide infographic to our listings. I've just added one for men's t-shirt which is available in 3 colours. For one colour the size guide is showing, for the other two colours it's not although it's uploaded. I don't *think* it's a best practices problem - our brand logo is on there and I wondered if it was that but there are plenty of other clothing listings with size guides with brands logos on.

Any ideas what I can do to get the size guide info for the other two colours to show up? The images are uploaded, just not showing.

This is my listing: https://www.amazon.co.uk/Madcap-England-Striped-Stripey-T-Shirt/dp/B0C5RHXSNF

ETA: I have a similar listing - t-shirt in 3 colours, which uses the same size guide and it shows for all three colours on that one.

Thanks

Our listing have size child variation, we created size 300cm by 249 cm and 100cm by 190cm two child variation ,but amazon changed our variation name to W 39.4" x L 76.8" (1 Panels), W 39.4" x L 74.8" (14 Panels), W 118.1" x L 98.4" (1 Panels), W 39.4" x L 74.8" (14 Panels), W 118.1" x L 98" (1 Panels) and 300W x 249H cm size variation.

I am crazy.