Amazon wrongfully suspending Ads Account for "Suspicious Activity"

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Seller_Db2K3ZpNinh7a

Amazon wrongfully suspending Ads Account for "Suspicious Activity"

I am forced to leave amazon to find another platform after finding out my ads account was suspended for "Suspicious Activity". The system had an error and forced me to change my payment method multiple times even though every payment method that I added was valid and had plenty of funds. After changing the card a 3rd time I was suspended.

I have opened multiple cases and the result is always the same. Finally a worker said to me "To be completely honest, once your account is suspended for suspicious activity you will never be able to advertise on amazon again"

I was spending 20k+ a month on ads and now I can never advertise again due to a amazon error. Stuck with thousands of dollars in inventory with no where to go from here.

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10 replies
Tags:Advertising, Advertising console, Amazon business, Pay per click, Sponsored Products
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Seller_Db2K3ZpNinh7a

I am begging someone to help me here. There has got to be someone who can do something about this. Its been a month since my ads were suspended. My sales have dropped 80%+ and soon I'm not going to be able to make payments on inventory loans due to not enough sales.

I have tried everything. I was the only Authorized user for every payment method used on my account and I can provide proof.

I updated the payment method but how am I suppose to know that it will work if I am not getting any guidance?

I have actually overpaid and my statement balance is -$14.86. My account is in perfect standing. I have archived every single one of my campaigns to make sure it wasn't an issue with one of those.

I have attached photos of my statement balance and invoice payment history.

Here are all the cases that I have opened

15329631221 (Newest Case Opened)

15275783691

15251116251

15251092591

15206732421

15207006131

15234275891

15216689231

15216259391

15216416801

Please someone help

@Tatiana_Amazon

@Veronica_Amazon

@Atlas_Amazon

@Roberto_Amazon

@SEAmod

@Stevie_Amazon

@Charly_Amazon

@Cade_Amazon

@Ricardo_Amazon

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