DD+7 policy - missing payment disbursement
Have only recently been moved onto the DD+7 policy but was expecting to be able to disperse my first 3 payments today but still zero funds available.
1) first order was on 5 May, delivered 8 May, expected disbursement 15 May
2) second & third orders were on 6 May, delivered 8 May, expected disbursement 15 May
Is there any obvious reason for the payments not to be showing as available for disbursement for today?
DD+7 policy - missing payment disbursement
Have only recently been moved onto the DD+7 policy but was expecting to be able to disperse my first 3 payments today but still zero funds available.
1) first order was on 5 May, delivered 8 May, expected disbursement 15 May
2) second & third orders were on 6 May, delivered 8 May, expected disbursement 15 May
Is there any obvious reason for the payments not to be showing as available for disbursement for today?
15 replies
Seller_d8YGbIjNqwFxn
In my experience if a payment is showing it should be released today then this does not mean it is first thing in the morning. It is normally released at some point during the day, often this doesn't occur until late evening.
Seller_FQHkqHJI5SqTh
In reality is DD+8.
Some or all of the payments may become available sometime today, but should all become available overnight.
Seller_vPTlUYc5NALmW
So after querying my inability to disperse with SS, this is the reply essentially I got:
After reviewing your account, we found that your current reserve reason is "GMS reserved for 7 days after the EDD." This means your funds are held for 7 days after the estimated delivery date (EDD) of an order, or 7 days after the verified delivery date of the order when available.
So, every order in my released but now reserved funds has arrived well before estimated delivery date so why make me wait for 7 days after the EDD instead of 7 days after delivery date. I am fuming as I have bills to pay and I’ve already not been paid for weeks now.
KJ_Amazon
Hello @Seller_vPTlUYc5NALmW Thank you for those questions about DD+7 reserve policy.
Please note the "+7" is for seven full days, as described in the help page:
Payments based on delivery date
Funds will be reserved until a shipment has been delivered, plus a reserve period. The standard reserve period is seven days after delivery date (“DD+7” reserve policy). For example, if you sell something on January 1, and it is delivered on January 6, then under the DD+7 policy, your funds will become available for disbursement starting on January 14.
So, every order in my released but now reserved funds has arrived well before estimated delivery date so why make me wait for 7 days after the EDD instead of 7 days after delivery date. I am fuming as I have bills to pay and I’ve already not been paid for weeks now.
Shipments use actual delivery date when tracking is provided, and estimated delivery date when no tracking is attached to a shipment or if we do not receive updated tracking signals from the carrier. We recommend using tracked shipments whenever possible to help ensure visibility and customer satisfaction. For additional details, go to Payments Based on Delivery Date.
For shipments with tracking, the funds will be released seven days after the delivery date. For shipments without tracking, the funds will be released seven days after the estimated delivery date.
If a tracked order is not marked as delivered by the carrier, the funds will be released seven days after the latest estimated delivery date. If you see any payments still in reserve past the expected date please reach out to Seller Support to investigate.
Seller_YcVj3IObF7ZOZ
Got this from the Federation of Small Business recently
So it could impact on Amazons DD+7 policy!
The Small Business Protections (Late Payments) Bill has passed its first reading in the House of Lords
Tough new legislation to outlaw poor payment practices by big businesses towards their smaller suppliers has cleared its first parliamentary hurdle in the House of Lords. The Small Business Protections (Late Payments) Bill – which FSB has campaigned hard for – will now go through further parliamentary stages to get it onto the statute book. FSB described it as a “landmark moment,” but also warned that big business lobbyists are trying to water down the measures.
