ASINs incorrectly identified as adult products – how to find and fix in bulk?
We are experiencing an issue when trying to create vouchers in Seller Central.
Many of our ASINs return the error:
“This ASIN is identified as an adult product and cannot be added to a voucher.”
This is incorrect. We mainly sell children’s products, but the same issue also affects industrial chest waders, which are clearly non-adult items.
What makes this more confusing is that other ASINs in the same parent listing are not flagged and work correctly, while some child ASINs are blocked.
Questions:
Is there a report that shows which ASINs are marked as adult products?
Which attributes, keywords, or backend fields trigger this classification?
How can this be fixed in bulk (report / flat file), rather than editing each ASIN manually?
Is this a known issue related to voucher eligibility logic rather than the actual product category?
Any guidance would be appreciated, as this is blocking voucher creation for multiple listings.
EDIT: The support sends message "As previously stated, appealed ASIN(s) is searchable and are not being blocked from Search by the Adult Products team. " - they do not want to answer why i cannot create Voucher because of this error:)
ASINs incorrectly identified as adult products – how to find and fix in bulk?
We are experiencing an issue when trying to create vouchers in Seller Central.
Many of our ASINs return the error:
“This ASIN is identified as an adult product and cannot be added to a voucher.”
This is incorrect. We mainly sell children’s products, but the same issue also affects industrial chest waders, which are clearly non-adult items.
What makes this more confusing is that other ASINs in the same parent listing are not flagged and work correctly, while some child ASINs are blocked.
Questions:
Is there a report that shows which ASINs are marked as adult products?
Which attributes, keywords, or backend fields trigger this classification?
How can this be fixed in bulk (report / flat file), rather than editing each ASIN manually?
Is this a known issue related to voucher eligibility logic rather than the actual product category?
Any guidance would be appreciated, as this is blocking voucher creation for multiple listings.
EDIT: The support sends message "As previously stated, appealed ASIN(s) is searchable and are not being blocked from Search by the Adult Products team. " - they do not want to answer why i cannot create Voucher because of this error:)
0 replies
Seller_tlbc8JTAi3z1j
Hey,
we do have exactly the same issue with several products. We would also be interested in a solution here.
Dougal_Amazon
Hello @Seller_pZPUigSoKl3Mk,
Dougal from the Community Manager Team here and I would like to help in any way that I can. Since you mentioned these are chest waders, are they in the product type "Hunting and fishing? " If so, these are also prohibited from vouchers. Please see the Voucher eligibility criteria help page.
For your other questions, you should be able to identify if a product is marked as an adult product via a custom report, the all listings report, or the category listings report in the "Inventory Reports," Dashboard in Seller Central. These reports will show the current attributes for each ASIN.
To fix errors you can definitely utilize a flat file for bulk uploads following the help pages on the Create listings in bulk page or you can follow the instructions on the Improve your listing quality using bulk edits help page.
You can reference the Adult products policies and Explicit sexual imagery guidelines and/or the Sex and sensuality help pages for more on what types of product will be categorized as adult.
I personally do not know of an issue regarding Vouchers, but that doesn't mean there may not be one. Have you opened a case with Seller Support specifically about Voucher issues yet? If so, please provide that case ID here so I can review and figure out potential next steps. If you have not created a seller support case yet, please do so and share that case ID here and I can review.
Best, Dougal
Seller_5N18Y9Oic1CDD
what if i told you that you can skip flat files but still bulk edit bullets from a spreadsheet (e.g., google sheet)
there are so called writebacks available in g sheet, allowing you push changes to seller central directly from g sheet workbook.
how it works, u get a up to date list of your SKUs pulled from your seller central. along the skus needed attributes are pulled as well (adult flag, bullets, price etc).
you edit what's need; it could be 1-2 SKUs it could be 1000 skus.next before pushing edits to seller central you look at the before and after view to verify that everything looks okay (screenshot attached).
then click submit and your amz listings are updated.
simply wow
