Remove product reviews
Please help us remove product review.
The reviews are tagged from Amazon Vine, but at the time of their review, the product has not reached to FBA yet so how could this happened?
They keep giving the same answers without clarity.
2 replies
Seller_z3XfkorVSmnEY
Don't know about Vine reviews, but in general, anyone is allowed to leave a product review. It doesn't matter if they purchased the item off Amazon or not. This stems from the idea that Amazon wants to be the go-to.
Danny_Amazon
Hi there @Seller_AwUpbRJG6qCD4- appreciate you starting this thread here on the seller forums.
You can see the pathway for requesting the removal of a Vine review on our help page focused on tracking your Vine reviews, which is the primary method for reporting a review to Amazon for further review. You may also be interested in reviewing this FAQ on the Vine program, and these commonly seen Vine errors, in case they are affecting the listing/order in question here!
If you've already reported the review through support, please do let me know the case ID used to do so, so I can take a closer look at the specifics here.
Thanks!
Danny
