Product Reviews - Can these be merged internationally?
We are having trouble before with the reviews. Before it shows that all of the reviews are synced (1,770) for the parent ASIN.
But right now, it has been different: For UK it is updated to 1,770 reviews but for US - it is only 300.
Can this be possible? And is their any email we can reach out aside from cases inside Seller Central because they are just sending auto reply and not answering my questions.
1 reply
Emma_Amazon
Hello @Seller_p1oqv8Yy7i8Xz,
I found this on the page Answers to Questions about Product Reviews:
"Can you link reviews across Amazon's international stores?
Amazon shares reviews written by verified purchasers of the same product in other countries. Reviews for certain products are shown in the section “Top reviews from other countries” below the local reviews section on the detail page. To benefit from this feature, your brand must be enrolled in Brand Registry and your products must have the same brand across all stores."
Did you check if there have been any changes or updates on the products and are you registered in Brand Registry?
Best,
Emma
