Need Advice FBA fee
Hi everyone,
I’m a new FBA seller based in the UK and I’ve run into an issue with my fulfilment fees that I’m hoping someone with experience can help with.
I’m selling a broom and dustpan set and when I checked my fee breakdown the dimensional weight is being calculated at 11.072 kg despite the actual unit weight being only 399g. This is pushing me into the Standard Oversize Light tier with a fulfilment fee of £7.90 per unit, which makes the product almost impossible to sell profitably at a competitive price point.
The recorded dimensions are 72.999 cm × 29.999 cm × 25.499 cm. The product is a multi-part cleaning set that came packaged in a larger box from the supplier.
My questions for the community:
1. Has anyone successfully had Amazon remeasure a unit at the FC and had the size tier corrected? How long did it take and what was the process?
2. For multi-part products like this, what is the best approach using a UK prep centre to repackage before sending into Amazon, or is there another solution I’m missing?
3. Is there anything else I should check in Seller Central that might be contributing to this?
Any advice from experienced sellers would be hugely appreciated. Happy to share more details if it helps.
Thanks in advance.
Need Advice FBA fee
Hi everyone,
I’m a new FBA seller based in the UK and I’ve run into an issue with my fulfilment fees that I’m hoping someone with experience can help with.
I’m selling a broom and dustpan set and when I checked my fee breakdown the dimensional weight is being calculated at 11.072 kg despite the actual unit weight being only 399g. This is pushing me into the Standard Oversize Light tier with a fulfilment fee of £7.90 per unit, which makes the product almost impossible to sell profitably at a competitive price point.
The recorded dimensions are 72.999 cm × 29.999 cm × 25.499 cm. The product is a multi-part cleaning set that came packaged in a larger box from the supplier.
My questions for the community:
1. Has anyone successfully had Amazon remeasure a unit at the FC and had the size tier corrected? How long did it take and what was the process?
2. For multi-part products like this, what is the best approach using a UK prep centre to repackage before sending into Amazon, or is there another solution I’m missing?
3. Is there anything else I should check in Seller Central that might be contributing to this?
Any advice from experienced sellers would be hugely appreciated. Happy to share more details if it helps.
Thanks in advance.
3 replies
Seller_76AUwmqvSyRIM
In answer to your questions:
1 - anything from a few days to a few months. Go to help and choose "my issue is not listed", the type "remeasure" in the box and add your ASIN in the box below.
2 - When you say "multi-part", what do you mean? You are surely not sending each part separately? All parts need to be inside 1 polybag or box with the barcode label visible from the outside. Where you do this is your choice, just don't expect Amazon to do it for you
3 - In "Manage All Inventory", click on the SKU of the item and you will see vital information, including the dimensions that Amazon has measured
The 73 x 30 x 25.5cm dimensions appear quite large for an item weighing 399g. Are they correct? Remember that the dimensions are measured using "line of sight" equipment. The dimensional weight does appear correct (72.999 cm × 29.999 cm × 25.499 / 5000) so you are paying way over the odds because of this.
Can this item be packed in a much smaller bag or box? It could be that this item does not suit FBA because the dimensional weight is always going to be too high and fees excessive.
Kris_Amazon
Hello @Seller_lfOnDLcjd8aW5,
Hi there! Welcome to the community — great questions, and you're definitely not alone in navigating this one. Let me break it down for you.
FBA Dimensional Weight & Size Tier Issue
The situation you're describing is a classic dimensional weight challenge. Your broom and dustpan set has a low actual weight (399g), but because of its dimensions (73cm × 30cm × 25.5cm), Amazon calculates the dimensional weight — which is based on the package volume — and uses whichever is greater between actual and dimensional weight to determine your size tier. That's why you're landing in the Standard Oversize Light tier despite the product being physically light.
Your Questions Answered
1. Requesting a Remeasurement at the FC
Yes, sellers have successfully had Amazon remeasure units! Here's the process:
- Go to Seller Central > Help and open a case requesting a remeasurement (Cubiscan) for your ASIN
- You'll need to provide your Merchant ID, FNSKU, ASIN, and Marketplace ID
- Timelines vary, but typically expect a few weeks for the remeasurement to be completed and fees to update
- If the current dimensions on file are inaccurate (e.g., they reflect the supplier's oversized shipping box rather than your actual retail packaging), a remeasurement could correct this
👉 Helpful: Manage Your FBA Inventory – Seller Central UK
2. Repackaging via a UK Prep Centre
This is often the most effective long-term solution for multi-part products like yours. A UK-based prep centre can:
- Repackage the broom and dustpan into a tighter, more compact box that better reflects the actual product dimensions
- Ensure the new packaging meets Amazon's FBA prep and packaging requirements
- Help you drop into a lower size tier, which could significantly reduce your fulfillment fee
The key is making sure the repackaged dimensions genuinely reflect the product — Amazon measures what arrives at the FC. Just be sure any new packaging is secure and meets FBA Packaging Requirements.
3. Other Things to Check in Seller Central
- Fee Preview Tool: Go to Inventory > Manage FBA Inventory and check the fee preview for your ASIN — this shows what Amazon currently has on file for dimensions and weight
- Revenue Calculator: Use the FBA Revenue Calculator to model different packaging scenarios and see the fee impact before committing
- Listing Dimensions: Check what dimensions are currently listed on your product detail page — if they reflect the supplier's large box rather than your intended retail packaging, updating them (and getting a remeasurement) could help
The repackaging route tends to give the most control over your outcome. Many sellers in similar situations have found that working with a prep centre to optimise packaging dimensions is the most reliable path to a lower fee tier.
Let me know how any of this goes. Happy to help you work through the next steps!
Best,
Kris
