why do amazon just beleive anyone who says not deliver when tracking shows delivered
what planet are these lot on ?
why do amazon just beleive anyone who says not deliver when tracking shows delivered
what planet are these lot on ?
25 replies
Seller_ZVAz3d5lZuGid
@Seller_BM0tMCkD9KPJO - it seems Amazon only accepts a signature as actual undeniable proof of delivery - doesn't matter if you supply them with GPS, tracking, and even screen shots.
So crazily wrong when hardly any carriers take signatures nowadays - usually just photos.
Seller_IQo80d99W2DzP
Do they do the same if you order a £1000 TV from Amazon themselves and Amazon deliver without a signature, left on your doorstep?
NR_Amazon
@Seller_BM0tMCkD9KPJO Hey there! I wanted to check in if you are needing assistance on a specific order? If so, can you please provide the Case ID with support for me to take a look at on my end?
Thank you!
NR_Amazon
Seller_2MDS66zdjPMUU
@Jilly B. Sadly we have had a couple of refunds granted where tracking and GPS are valid but the signature is not that of the addressee. In both cases was the name of a character in a movie (one about wizards the other about star droids). On challenging this we were told the signature did not match the name of the addressee.
So if the postie or another member of the family or the buyer fakes a name prepare to have your account debited and lose the item itself.
Seller_yg51YbLURFlxB
I have the same problem with customers having your pants down saying its broke, but dont cooperate with you. Its simple if i dont get images this will go round and round in circles. Also reporting products as fake annoys me (some of you seller know what im talking about) We live in a world of people who are not fair and Amazon are quick to take money off you back to the customer, damage your store and possibility deactivate your store.
Seller_9uIyHDTdIs9Vz
I've got the same shiiiiit, and lost 200 pounds, even with proof of delivery from UPS. Amazon just believe buyer's words so much.
