Lets talk about Return Addresses
What is a return address?
Your default return address is the address that will be used on all returns in a given store. It will be printed on the return label for all return requests.
In some cases, the default return address may also be the business address that is associated with your selling account.
Can I use multiple return addresses?
Yes, you can add a specific return address for any of the stores that you sell in. The Return Address Preference settings allows you to specify which return address you would like to use such as:
- Default Return Address: Returns will be sent to the default return address that is selected in your return address settings.
- Closest Return Address: Returns will be sent to the return address that is closest to the buyer.
- Shipped from Address: Returns will be sent back to the address from which the order was shipped from.
Have a question regarding return addresses?
You can review the following help pages for additional information on return addresses, including how to set a default return address or add a new return address.
You can open a thread in the Manage Buyer Experience category within the Forums for guidance from other members of the community and from community managers.
