I can see a review in the backend but not showing

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Seller_Gzkbr8eZeNnmn

I can see a review in the backend but not showing

Hi
Is there a big delay in reviews from the backend being seen in the frontend?
I have a positive albeit short review but since I dont yet have any I would still like to see it in the front end.
Thanks

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Seller_EJIX7rqDNQJi2

How do you mean this?

There is a difference between product reviews and seller feedbacks.

If you received a product review, it will not show on your storefront page.

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Seller_Gzkbr8eZeNnmn

Are you here to help? This forum is to help new sellers. There is never supposed to ever be a stupid question. If you want to insult me further go ahead. I feel somewhat trolled. I want to expedite a solution to what is a straightforward question. If you can’t help when I say how to replicate the error then I can not explain further.

You click on the manage orders section then the individual order number then you can see the reviews that buyer gives you. They are not showing in the front end.

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Seller_f5cnodyVjLD4S

Hi landedat
I see your problem This is 100% a product review but the buyer has entered it as seller feedback.
Your jogging belt has no product reviews so of course you want it showing there instead. Unfortunately only the buyer can do this and your approaching them can be seen as manipulation in Amazon’s eyes.
IMO do not risk suspension for the sake of one review.
If you ask Amazon they will not transfer it to your listing product page, they will probably just delete it…another reason to just accept the excellent 5 star feedback. (however annoying) :roll_eyes:
Ps Sanchiaclaus strange pseudonym Santa claus perhaps? Consider it a Christmas gift!

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