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WIOUT BUY BOX
The store does not have a BUY BOX, so our products cannot be seen by anyone. We cannot advertise without a BUY BOX, and our products are shipped by FBA. The store does not have any performance, nor any negative reviews. It is also a professional account and has made some orders. When I asked Amazon customer service, they said that we also met the conditions for having a BUY BOX, but now no one can find our products without a BUY BOX.
1 reply
Spencer_Amazon
Hello @Seller_XpcWEgWbFTd7s,
We have a thread specifically for Buy Box issues.
Lost Buy Box (Featured Offer) MEGATHREAD
In this thread I ask our sellers to share the ASINs where they lost the Buy Box. I then share these ASINs with the Buy Box team who check for eligibility.
Please be aware, this team does not share the outcome with me. If you want to know if you are eligible or not, you have to open a case with Seller Support.
Here are two articles regarding the Buy Box / Featured Offer.
If you feel you are eligible for the Buy Box, please share your ASINs in the MEGATHREAD.
I am closing this thread as a duplicate.
Regards, Spencer
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