Why did Amazon refund a customer when I haven't received the item back yet?

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Seller_ilgaUEocXXMqs

Why did Amazon refund a customer when I haven't received the item back yet?

There is a tracking number showing the return is on the way back. Why and who at amazon decided to magically refund a customer when it hasn't even been delivered back to me? who would do this and why? seriously WHY?

Normally a seller will receive the return back and then issue a refund, failure to do so would obviously lead to amazon initiating a refund.

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Seller_ZJhFeE3tNKzfh

look up Amazon Prepaid Return Label and Refuen at First Scan.

That’s your answer

Has been policy for about two years I think now.

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