International Shipping Fees

Hello all,

I'm in the UK, I have an item which customers in Germany are buying. It is assigned to the "Migrated Template" in the UK store which should charge £8 per item plus £0.80 per kg - but - it's not charging anything in reality. It's seller fulfilled.

The item exists in the German store where it's on the standard template which is giving a zero charge, which is what I think the problem must be. Do you have to assign a template to every country individually for all items?

I've tried Amazon's seller support chat, which was a total waste of time! I do find Amazon;s systems are so confusing, not user friendly at all. I'd sell a lot more items here if they were as simple to use as ebay!

Any help greatly appreciated

Geoff