To whom it may concern:
I have been selling on Amazon for seven years and I did not know!! I did not know!!! I did not know!!! I did not know!!! I did not know!!!
During this period, they have retained my funds for over two months, despite the fact that I have shipped my sold items and my customers have received them. How can I effectively manage my business if Amazon continues to withhold my funds?
In addition to this , Last three month, I am always selling and send my item by using YDL about 75 orders ,After that they put my account in for low Valid Tracking Rate and when I provided them with tracked number, they did not accept it. I opened case against this and they said this this tracked number not accepted it in amazon I use this website and they also used amazon website and this very famous which is:
yodeldirect.co.uk
You can check all my tracked number in this website and all my orders were delivered. Also there is no complain from my customers .My Valid Tracking Rate is 56.8% now due to this problem as i posted about 120 orders by yodel and this defect my account ,
I used famous website and most of the seller in amazon used I hope you can correct my Valid tracked number rate as my account going down due to this problem,
This affect my feedback. Regarding my feedback, I am reaching out in hopes of finding someone who can assist me or connect my concerns to an Amazon manager, as the issues I am experiencing are quite unusual. I have been selling on Amazon for seven years, and my business operated smoothly until the last three years. I am uncertain about the underlying reasons for the challenges I am currently facing. Over the past three years, numerous customers have expressed their desire to provide feedback, indicating their satisfaction with the items they purchased from me.
However, they have reported difficulties in submitting their feedback on my account but they do it via email. When I inquire about this, they confirm their attempts but mention that their feedback is not visible and they are not able to provide me with feedback. This situation has occurred repeatedly and is not an isolated incident. I am perplexed as to why they are unable to submit their feedback. Despite selling thousands of items during this period, I have only received negative feedback, which I find hard to comprehend especially it is always happening in charismas and this lead to suspension of my account.
For the past three years, my account has been suspended every December because the initial reason provided by the lack of feedback despite a significant volume of sales. Consequently, my account was suspended. In the second year, they requested an invoice from my supplier. After I submitted an invoice for 16 items, they then demanded invoices for all the items I had sold. I complied by providing invoices for 300 items, only to be informed that they required invoices from the last 180 days, despite having items that I had sold over the past two years. Each year, my account has been reopened approximately one month after Christmas. In the third year, the same issue recurred in spite of fact that I am selling B2 item .
I always sold B2 items and I am selling a lot of items. When I sold my B2 items, they directly asked me about invoice. I provide with invoice with all information from supplier but they do not accept it .Many!!!On one occasion, they asked me to provide me with invoice for each item that I sold it .This is not acceptable !!
