Opt out of removal orders
Hi, How do I stop amazon from returning my old stock? I'm sure there is an 'opt out' setting but customer service doesn't know how to do it. They sent ALL my stock back 30 days before xmas last year. I was going through a crisis then and didn't get it cancelled in time. So my xmas sales were 0. Thanks
Seller_RlZVPg3d6ZUGP
Settings, FBA, scroll down to Automated fulfillable settings and its there
Emma_Amazon
Hello @Seller_rTNRowDlBSYuI,
I see @Seller_RlZVPg3d6ZUGP was already able to help you, thanks!
Here the help page about Remove inventory automatically.
Note: please be aware that there are also FBA Inventory Required Removals:
"Effective March 31, 2024, sellers no longer have the 7-day window to cancel the orders created by an automated system. We urge you to update your Automated Unfulfillable Settings in the UK and the EU as soon as possible or create the removal orders from Remove Unsellable Inventory page before the deadline mentioned in the notifications to avoid automated removal of your unsellable inventory."
Best,
Emma
