Report a violation Access revoked
My access to the report violation tool was revoked and my brand has not used the report violation tool once since I registered.
One day when I wanted to report an offending merchant, I realized that my access to the violation tool was revoked, which made me wonder, it was the first time I clicked on the report tool page and there was absolutely no record of a single report in the submission history, it was just revoked for no reason.
Later, I submitted a case. amazon branding got back to me. Said it was for me to appeal. But I have not used this feature once. I don't know how to appeal. I hope Amazon manager can help me to solve this problem when he sees it. Thanks.
6 replies
Seller_CW0P5hgbsiqWX
Do you understand why you have a branded product? It is not just so you can sell a product no Amazon.
Your Legally Registered Brand gives you protection rights in the countries that you have registered it. Reporting a violation of your brand is not something that any Rep will help you with. Here is what to do.
Send tour USTOP Registration Documents to Amazon's Legal Office is Seattle by Certified mail. They can very quickly assess the issue and have the other sellers removed, and have a block placed so that only you can have access to the listing.
Maybe when trying to list a new product, you come across the page that says, "YOU MUST REQUEST APPROVAL TO SELL THIS PRODUCT". That is what you get when you take this route.
Dougal_Amazon
Hello @Seller_AXWCLzlJJg03L,
My name is Dougal from the Community manager Team and I can certainly assist with your report a violation access being revoked. Thank you for the screen shots, I have also verified that you have not submitted any reports of infringement.
Have you submitted an appeal yet? If not, please click the "Appeal this decision," button and provide the information/screenshots you have provided here. You will receive a case ID once you have appealed and if you share that case ID here, I can follow along and review.
If you have submitted an appeal already, please provide the case ID here and I will review and escalate as necessary.
Best, Dougal
