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Royal Mail VTR issue

by Seller_vNGUliyBfm8re

I think others might be having the same issue, but the past few days my VTR has dropped big time and they are all RM shipments tracked 48 / 24s's

but all of them track fine and were shipped on time with tracking added to Amazon on time too. all but 1 delivered on time too, so why the VTR. have Amazon not fixed this bug?

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Seller_d8WfbEccuaGMc
In reply to: Seller_vNGUliyBfm8re’s post

Hi,

I'm having the exact same issue.

Dropped to 95% despite all orders being tracked.

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Seller_ztaOlsnPiZSvE
In reply to: Seller_vNGUliyBfm8re’s post

Hi everyone,

Amazon has changed their policy on Royal Mail 2D Barcodes (Royal Mail scanned on delivery). Previously, Amazon accepted our valid tracking proof, as Amazon accepted and knew Royal Mail only scan about 80% of packages. However, this has changed. 100% of our orders are sent with VTR, and we only used "scanned on delivery" on very low priced items where it needs to be more competitive

Last Friday, some of our listings were deactivated. When I appealed, it was rejected. After discussing with Amazon, our options are to switch to a different postal method (more expensive) or buy postage from Amazon.

This means we're being forced to buy postage from Amazon to stay competitive, with no real improvement in delivery scans from Royal Mail. Additionally, using our 3rd party software to process orders might become more complicated. Will Amazon access details from eBay and our website orders?

I think this policy change is unfair, and anyone using Royal Mail 24/48 (CRL) should be aware.

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