Meltable problem - Amazon is not accepting inventory even ASIN is not meltable and we have a letter from manufacturer.

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Seller_3DuuNSqEXsnm7

Meltable problem - Amazon is not accepting inventory even ASIN is not meltable and we have a letter from manufacturer.

Hello everyone,

We have ordered an inventory that was not meltable when we ordered. Inventory is worth over $5k. Amazon was asking for a meltable letter to approve the ASIN. Now it's been 2 weeks, we are continously opening cases with Amazon to approve it for FBA but they are not approving the letter. We have got the letter from the manufacturer with all their requirements mentioned on the letter. Yet they are not approving. It's a Halloween (seasonal) item and we are a very small seller. We are looking for a solution. Please help.

Thank you

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Jameson_Amazon

Hi @Seller_3DuuNSqEXsnm7,

Thank you for reaching out about this! I'm just coming across this thread and wanted to check in with you, has there been any updates on your inventory since posting?

When you have a moment, can you please send me your case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here.

Thanks again,

Jameson

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