Missing sales rank
My sales rank has been removed, not getting anywhere with customer service, any help would be appreciated
4 replies
Seller_x1xMSBwZsJrTE
I’ve had that happen to me from time to time.
It disappeared and then randomly reapeared some time later. I don’t know if this is caused by Amazon changing a product’s search rank or category, or if it’s just a glitch.
Seller_BS5lg2keRs2QO
Most commonly this happens when the product has lost its browse node:
Seller_3sA3mMDSBeAxr
We’ve seen this on quite a few of our listings recently (not ones that we have created), today I chatted with seller support who told me that they had identified an issue with the ASIN (and the rest of the variations too I think) and have refreshed the system on their end - I am yet to see them appear but was taken back that they had ‘identified’ an issue, but these too had browse nodes suggested…