Missing sales rank

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Seller_EAWBZHVQzUdZU

Missing sales rank

My sales rank has been removed, not getting anywhere with customer service, any help would be appreciated

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4 replies
Tags:Royal Mail
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4 replies
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Seller_x1xMSBwZsJrTE

I’ve had that happen to me from time to time.

It disappeared and then randomly reapeared some time later. I don’t know if this is caused by Amazon changing a product’s search rank or category, or if it’s just a glitch.

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Seller_BS5lg2keRs2QO

Most commonly this happens when the product has lost its browse node:

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Seller_3sA3mMDSBeAxr

We’ve seen this on quite a few of our listings recently (not ones that we have created), today I chatted with seller support who told me that they had identified an issue with the ASIN (and the rest of the variations too I think) and have refreshed the system on their end - I am yet to see them appear but was taken back that they had ‘identified’ an issue, but these too had browse nodes suggested…

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