UPS Tracking numbers not updating?
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Seller_JIwyO1RhH5Asc

UPS Tracking numbers not updating?

Anybody else seeing UPS tracking numbers not updating on Amazon Seller Central order detail page?

Just had inquiry from customer about their shipment, last update on order details page is from 01/15 “arrived at carrier facility.” When you check on UPS.com, it says delivered 01/17.

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Seller_8heIxAf1mLwgp
In reply to: Seller_JIwyO1RhH5Asc’s post

I know they don’t usually update the Postal tracking too quickly, not sure about UPS.
Tell the buyer when it was delivered and hopefully they will locate it.

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Seller_olet7eVOHxQZd
In reply to: Seller_JIwyO1RhH5Asc’s post

Never trust Amazon’s tracking. Always check the carrier’s website.

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Seller_7sMUgzDszQ2IK
In reply to: Seller_JIwyO1RhH5Asc’s post

same issue. bunch of customers messaging us they did not receive the packages and UPS site clearly show delivered.

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Rose_Amazon
In reply to: Seller_JIwyO1RhH5Asc’s post

Hi @JustHereToRead,

Thanks for the post. Checking in to see if there is still an issue with UPS tracking numbers on Seller Central?

Thanks for choosing to sell on Amazon.

Rose_Amazon

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