As per Amazon policy orders sent via buy shipping labels are protected from ODR.
@Maja_Amazon, @Winston_Amazon, @Julia_Amazonplease help to remove ODR. I appealed through seller central but I just got standard response order# 205-5133677-1164350.
Hi @Seller_p940Jehgj1NWn!
Thank you for posting.
Was your order sent on time?
Best,
Julia.
This happens to me all the time.
I don't understand why Amazon can not follow their own policies.
The total disregard they have for the issue when escalated is insulting.