Reporting Other sellers
Hello Everyone,
I am facing issue with unauthorised sellers selling our products. We are a registered brand and I tried to report this to Amazon on serveral occasions. But Amazon is not doing anything.
Most of these sellers are buying as a dropship from our website or I assume they buy when we have flash sale on our website
Our intention is to be an exlusiver seller for our Brand on Amazon, but I am trying this for 10 months without any succes.
Any suggestions on this please?
13 replies
Seller_sFEUMUfeW5484
What do you mean by this, are they ignoring you, saying they can’t help you etc etc?
If you have brand registry, then you have submitted a takedown request? Have you restricted the ASIN so only you can list.
Seller_7VbclcPFFRTnc
are they listing on your listings or creating their own under their own brand listing but you recognise the pictures etc ?
Seller_rZax50qrWcaoG
Seem to have the same questions asked over and over again on the forum…
To make it easy;
- Do you manufacture the products
- Do you own any IP for them (registered designs/patents etc)
- Do you have a IPO granted trademark which is active
- Is the trademark brand approved with Amazon (I know you have said you are a “registered brand”
but not who with) - “unauthorised sellers”, meaning they are listing on the Amazon listing (owned by Amazon).
If the answer to all the above questions is yes then all you can do is file another report for infringement, if not, there is little you can do.
Seller_xUKHc5xSYJmI4
Have you registered for the brand registry program ? Link below