@Seller_guPeMXBrBxqyU
Dear Jim,
I have a listing with no brand (brand: Generic).
I have ever tried to change the Generic by template to my registed brand after I have a brand. but failed with error code 5995.
OK, I won't change and I know this operation is illegal for Amazon policy.
BUT, when I check the listing and want to edit other information of the listing, I found I can not do it. Every time I want to do it, the screen will popup message "You may not change the brand name of this ASIN. Use the brand name currently displayed on this ASIN details page. If you believe that the brand name you are using is accurate, please contact Sales Partner Support with error code 5995."
So, I tried to contact Sales Partner Support about this.
They replied to me that:
1. tried to change the brand name back from new brand to generic by template.
2. if failed, I need to delete the old listing, and make a new same listing with brand "generic" after 24hours.
Now, I failed to change the brand name to Generic by template. I have no choice to delete the listing and make a new listing after 24 hours. Before doing that, I have few questions below:
A. when I make new listing, I will use same ASIN number, right?
B. the ratings and reviews of old listing will be kept and remain in new listing?
C. stocks will be distributed to new listing automatically?
Thanks.
MichaelZ
