Item delivered but customer claim "order not received" and got full refund
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Seller_FNtdIrXdE2Qyf

Item delivered but customer claim "order not received" and got full refund

Hi, I just got email that refund was issued for FBA item with reason “order not received.” By looking into it I found the package was delivered my UPS on 2/28. Can I apply for reimbursement?

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Joey_Amazon
In reply to: Seller_FNtdIrXdE2Qyf’s post

Hey @Seller_FNtdIrXdE2Qyf,

Thank you for being a part of the forums.

When you have a moment, please share the Order ID associated with this case. I would like to review all of the details.

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