5665 Error Despite Selling Application Approval
I have been getting a 5665 error for weeks now when trying to list a new product, despite having an approved selling application for the brand name. I have been back and forth with Amazon Seller Support and they continue to provide me with the same canned response that I need to spell the brand correctly and without any spaces before or after the brand name. Has anyone faced and resolved a similar issue? Any advice on how to escalate the issue to actually get a resolution?
Thanks!
14 replies
Seller_qz1y4XweLE9SO
You are trying to key in a Brand Name that you do not have approval to sell. Do you have a letter of Authorization from the Brand Owner that states that you may sell their products on Amazon? Do you have invoices from the manufacturer? If you purchased these products from a Supplier — is the Supplier approved by the Brand Owner to sell it to you for you to resell? Did you purchase these products from an on-line or retail establishment, and are trying to re-sell? Amazon will not approve you to sell these without proper documentation that you have the right to do so.
Seller_aV1Bh32hE0KND
Error code 5665 is related to Branded products and means that Amazon wants proof that you are the Brand owner.
Here is a video tutorial that may offer some additional assistance→ Resolve error 5665
Seller_SmxtEgwFoqLUm
Thanks guys, appreciate the help. Its clear I should be more patient and follow the correct process by getting a trademark, then registering with Brand Registry.
