Anybody else having an issue with VTR rate dropping?

We ship mostly via RM Special Delivery - but have today noticed orders which have been selected as 2 day delivery are showing as not having valid tracking.

I've double checked everything - all the tracking numbers are correct - correct service selected etc

Does anyone know a way to charge extra shipping costs for international business orders please?

Because we have to send them on an expensive DDP delivery service using Parcelforce each time with customs admin charges applied.

Normal IOSS orders do not incur these higher fees.

Can anyone advise how you handle such orders?

Hi,

We've had some orders to the netherlands, I only know this as there's an invoice in our tax document library. It must have been via FBA. How do we switch this off? I have no idea what fees we are paying. Is Amazon buying from us and then sending to them so we pay the same fees? It makes a difference if there was VAT charged or not if it counts as an export.

Thanks very much, I thought we were just signing up for UK FBA when we send goods in.