Campaign Manager Error

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Seller_xZujMnxhsZrGf

Campaign Manager Error

When I go into an ad in campaign manager and I then click on the 'ad groups' tab, it comes up as "Sorry, something went wrong. We weren't able to load part of the page. Reload the page and try again".

All other tabs within the specific ad campaign are working except for that one.

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2 replies
Tags:Advertising
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2 replies
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Seller_RVlgWZecfHuW2

Common issue with campaign manager, most likely overloaded, just keep checking back.

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user profile
Danny_Amazon

Hello @Seller_xZujMnxhsZrGf- and welcome to the seller forums!

I appreciate you posting about this experience, and do hope the issue has already been resolved. If not, I can help recommend completing standard troubleshooting tasks like clearing cache and cookies, or attempting to access via a different browser. I know Seller Central can seem to like Firefox the best, the same may be true for the Advertising platform.

Should issues continue to persist, please create a case with the advertising support team directly for more technical troubleshooting.

Best,

Danny

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