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News_Amazon

Temporarily extended returns window

The health and well-being of our customers, selling partners, employees, and the communities we serve are of utmost importance to us. We continue to monitor the developments of COVID-19. Due to COVID-19 developments and the recent UK restrictions, we are giving customers more time to return items in these challenging times and have extended the returns window for orders on Amazon.co.uk. We request that you match our returns policies regardless of your fulfilment solutions

Only for orders on Amazon.co.uk (the UK) Most items shipped between October 1, 2020 and January 31, 2021 can now be returned until February 28, 2021.

Please note that this returns policy does not affect a customer’s statutory rights.

Read our Returns Policies

1.9K views
74 replies
Tags:News and announcements
00
Reply
user profile
News_Amazon

Temporarily extended returns window

The health and well-being of our customers, selling partners, employees, and the communities we serve are of utmost importance to us. We continue to monitor the developments of COVID-19. Due to COVID-19 developments and the recent UK restrictions, we are giving customers more time to return items in these challenging times and have extended the returns window for orders on Amazon.co.uk. We request that you match our returns policies regardless of your fulfilment solutions

Only for orders on Amazon.co.uk (the UK) Most items shipped between October 1, 2020 and January 31, 2021 can now be returned until February 28, 2021.

Please note that this returns policy does not affect a customer’s statutory rights.

Read our Returns Policies

Tags:News and announcements
00
1.9K views
74 replies
Reply
74 replies
user profile
Seller_0Amk0hnQkPWMH

So buyers can get almost 6 months use of an item then return it because it’s “faulty” (in their opinion). This policy does not “support the well-being of selling partners” in any way shape or form.

900
user profile
Seller_PUgTge8LPB8FY

Customers, maybe. Selling partners? You’re gaslighting us. If this were true, Amazon would be protecting sellers’ INR metrics during the pandemic.

290
user profile
Seller_2OxelSC7iit06
This post has been deleted
00
user profile
Seller_2OxelSC7iit06

Nonononono, this should be an absolute mistake, this is totally unjustified, it’s not real, isn’t it?
oh no, oh no, oh nonononono

40
user profile
Seller_gZRzAMEozGzBt

All good for Amazon and customers, Bad for for sellers as usual.

180
user profile
Seller_Xpg0j76yeJ7rb

A good idea and commonsense (sorry but we do need buyers and tweeking this maintains goodwill)…

BUT all couriers and Royal Mail in particular are struggling to get items to customers on time.

Amazon should introduce an allowance for late deliveries before allowing an A to Z claim to be made. An extra 10 days BEFORE non receipt could be claimed would reflect current timescales for delivery to some postcodes in the UK

340
user profile
Seller_gOlDFgS5Li5Jc

and when feb 28th comes it will be end of march an absolute joke and totally unnecessary and unfair

170
user profile
Seller_JblqryCAzIktu

Absolutely Joke!!! Total unfair and unjustified. That’s enough. I am done.

90
user profile
Seller_ExkX6IN03C3IM

How can Amazon change the rules during the game? I really wonder how this would hold up in court.

130
user profile
Seller_VZVuCgPssUR1K

And yet they cannot put a statement out/put in checkout to advise buyers of delays due to Covid etc with couriers etc.
Totally one-sided as usual

100
user profile
News_Amazon

Temporarily extended returns window

The health and well-being of our customers, selling partners, employees, and the communities we serve are of utmost importance to us. We continue to monitor the developments of COVID-19. Due to COVID-19 developments and the recent UK restrictions, we are giving customers more time to return items in these challenging times and have extended the returns window for orders on Amazon.co.uk. We request that you match our returns policies regardless of your fulfilment solutions

Only for orders on Amazon.co.uk (the UK) Most items shipped between October 1, 2020 and January 31, 2021 can now be returned until February 28, 2021.

Please note that this returns policy does not affect a customer’s statutory rights.

Read our Returns Policies

1.9K views
74 replies
Tags:News and announcements
00
Reply
user profile
News_Amazon

Temporarily extended returns window

The health and well-being of our customers, selling partners, employees, and the communities we serve are of utmost importance to us. We continue to monitor the developments of COVID-19. Due to COVID-19 developments and the recent UK restrictions, we are giving customers more time to return items in these challenging times and have extended the returns window for orders on Amazon.co.uk. We request that you match our returns policies regardless of your fulfilment solutions

Only for orders on Amazon.co.uk (the UK) Most items shipped between October 1, 2020 and January 31, 2021 can now be returned until February 28, 2021.

Please note that this returns policy does not affect a customer’s statutory rights.

Read our Returns Policies

Tags:News and announcements
00
1.9K views
74 replies
Reply
user profile

Temporarily extended returns window

by News_Amazon

The health and well-being of our customers, selling partners, employees, and the communities we serve are of utmost importance to us. We continue to monitor the developments of COVID-19. Due to COVID-19 developments and the recent UK restrictions, we are giving customers more time to return items in these challenging times and have extended the returns window for orders on Amazon.co.uk. We request that you match our returns policies regardless of your fulfilment solutions

Only for orders on Amazon.co.uk (the UK) Most items shipped between October 1, 2020 and January 31, 2021 can now be returned until February 28, 2021.

Please note that this returns policy does not affect a customer’s statutory rights.

Read our Returns Policies

Tags:News and announcements
00
1.9K views
74 replies
Reply
74 replies
74 replies
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user profile
Seller_0Amk0hnQkPWMH

So buyers can get almost 6 months use of an item then return it because it’s “faulty” (in their opinion). This policy does not “support the well-being of selling partners” in any way shape or form.

900
user profile
Seller_PUgTge8LPB8FY

Customers, maybe. Selling partners? You’re gaslighting us. If this were true, Amazon would be protecting sellers’ INR metrics during the pandemic.

290
user profile
Seller_2OxelSC7iit06
This post has been deleted
00
user profile
Seller_2OxelSC7iit06

Nonononono, this should be an absolute mistake, this is totally unjustified, it’s not real, isn’t it?
oh no, oh no, oh nonononono

40
user profile
Seller_gZRzAMEozGzBt

All good for Amazon and customers, Bad for for sellers as usual.

180
user profile
Seller_Xpg0j76yeJ7rb

A good idea and commonsense (sorry but we do need buyers and tweeking this maintains goodwill)…

BUT all couriers and Royal Mail in particular are struggling to get items to customers on time.

Amazon should introduce an allowance for late deliveries before allowing an A to Z claim to be made. An extra 10 days BEFORE non receipt could be claimed would reflect current timescales for delivery to some postcodes in the UK

340
user profile
Seller_gOlDFgS5Li5Jc

and when feb 28th comes it will be end of march an absolute joke and totally unnecessary and unfair

170
user profile
Seller_JblqryCAzIktu

Absolutely Joke!!! Total unfair and unjustified. That’s enough. I am done.

90
user profile
Seller_ExkX6IN03C3IM

How can Amazon change the rules during the game? I really wonder how this would hold up in court.

130
user profile
Seller_VZVuCgPssUR1K

And yet they cannot put a statement out/put in checkout to advise buyers of delays due to Covid etc with couriers etc.
Totally one-sided as usual

100
user profile
Seller_0Amk0hnQkPWMH

So buyers can get almost 6 months use of an item then return it because it’s “faulty” (in their opinion). This policy does not “support the well-being of selling partners” in any way shape or form.

900
user profile
Seller_0Amk0hnQkPWMH

So buyers can get almost 6 months use of an item then return it because it’s “faulty” (in their opinion). This policy does not “support the well-being of selling partners” in any way shape or form.

900
Reply
user profile
Seller_PUgTge8LPB8FY

Customers, maybe. Selling partners? You’re gaslighting us. If this were true, Amazon would be protecting sellers’ INR metrics during the pandemic.

290
user profile
Seller_PUgTge8LPB8FY

Customers, maybe. Selling partners? You’re gaslighting us. If this were true, Amazon would be protecting sellers’ INR metrics during the pandemic.

290
Reply
user profile
Seller_2OxelSC7iit06
This post has been deleted
00
user profile
Seller_2OxelSC7iit06
This post has been deleted
00
Reply
user profile
Seller_2OxelSC7iit06

Nonononono, this should be an absolute mistake, this is totally unjustified, it’s not real, isn’t it?
oh no, oh no, oh nonononono

40
user profile
Seller_2OxelSC7iit06

Nonononono, this should be an absolute mistake, this is totally unjustified, it’s not real, isn’t it?
oh no, oh no, oh nonononono

40
Reply
user profile
Seller_gZRzAMEozGzBt

All good for Amazon and customers, Bad for for sellers as usual.

180
user profile
Seller_gZRzAMEozGzBt

All good for Amazon and customers, Bad for for sellers as usual.

180
Reply
user profile
Seller_Xpg0j76yeJ7rb

A good idea and commonsense (sorry but we do need buyers and tweeking this maintains goodwill)…

BUT all couriers and Royal Mail in particular are struggling to get items to customers on time.

Amazon should introduce an allowance for late deliveries before allowing an A to Z claim to be made. An extra 10 days BEFORE non receipt could be claimed would reflect current timescales for delivery to some postcodes in the UK

340
user profile
Seller_Xpg0j76yeJ7rb

A good idea and commonsense (sorry but we do need buyers and tweeking this maintains goodwill)…

BUT all couriers and Royal Mail in particular are struggling to get items to customers on time.

Amazon should introduce an allowance for late deliveries before allowing an A to Z claim to be made. An extra 10 days BEFORE non receipt could be claimed would reflect current timescales for delivery to some postcodes in the UK

340
Reply
user profile
Seller_gOlDFgS5Li5Jc

and when feb 28th comes it will be end of march an absolute joke and totally unnecessary and unfair

170
user profile
Seller_gOlDFgS5Li5Jc

and when feb 28th comes it will be end of march an absolute joke and totally unnecessary and unfair

170
Reply
user profile
Seller_JblqryCAzIktu

Absolutely Joke!!! Total unfair and unjustified. That’s enough. I am done.

90
user profile
Seller_JblqryCAzIktu

Absolutely Joke!!! Total unfair and unjustified. That’s enough. I am done.

90
Reply
user profile
Seller_ExkX6IN03C3IM

How can Amazon change the rules during the game? I really wonder how this would hold up in court.

130
user profile
Seller_ExkX6IN03C3IM

How can Amazon change the rules during the game? I really wonder how this would hold up in court.

130
Reply
user profile
Seller_VZVuCgPssUR1K

And yet they cannot put a statement out/put in checkout to advise buyers of delays due to Covid etc with couriers etc.
Totally one-sided as usual

100
user profile
Seller_VZVuCgPssUR1K

And yet they cannot put a statement out/put in checkout to advise buyers of delays due to Covid etc with couriers etc.
Totally one-sided as usual

100
Reply

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