Hi Amazon Community Managers,

@KJ_Amazon@Michelle_Amazon@Spencer_Amazon@Julia_Amzn@Indy_Amazon@Ange_Amazon@Danny_Amazon@Sandy_Amazon

I'd appreciate your help resolving an issue that has dragged on for over two weeks across multiple Seller Support teams without resolution.

Background

I'm a Brand Owner selling via FBA UK with Remote Fulfilment to the EU (no FBM). When I first created my UK listings and sent stock to UK FBA, listings were automatically replicated to eligible EU marketplaces, with English copied from the UK listing and auto-translations generated for local languages. That part worked as expected.

The problem

A year later, I updated the text fields (title, bullets, description, keywords) on the UK listing. None of these changes cascaded to the EU marketplaces, even though I have never manually touched the EU listings.

What's happened so far

1. Ticket 12429186442 (UK Seller Support): I was told to contact each EU country's local Seller Support individually — contradicting previous guidance that UK Support handles this. Escalation declined to help further.

2. Ticket 12441793322 (DE Seller Support): After 10+ emails, I've received conflicting answers:

• Initially told to edit the listing myself, then told listings cannot be updated after initial setup.
• Told the German auto-translation from the UK English is poor quality, but that their team cannot edit it. I was asked to provide corrected values in Excel, which I did — only to be told nothing can be done.
• Told I could use inventory file upload for both languages, then told this wouldn't work either.
• Separately, when a customer on Amazon.de toggles the language to English, the listing still shows the oldEnglish text that was never refreshed from the updated UK listing.

What I need

Two straightforward answers:

1. How do I edit the local-language text on an EU listing that was auto-created from my UK listing?

• Correcting poor auto-translations
• Adding local-language text where no translation was generated

2. How do I update the English text shown on EU marketplaces via the language toggle, so it reflects the current UK listing?

Editing a listing is basic functionality and shouldn't require separate tickets in every marketplace. Could someone please take ownership of this and provide a clear, definitive answer?

Kind Regards