more fraudulent EVRI 'adjustments!!!
56 fraudulent shipping charge adjustments by EVRI in the last 24 hours.
Thre is no 'adjustment', the size and weight they are claiming is exactly the same as the size and weight I entered.
This is illegal, fraudulent activity that amazon is knowingly allowing to happen, they must be stealing millions of pounds per year from all the sellers combined.
Does anybody have any legal advice on how to deal with this? it is serious criminal activity.
more fraudulent EVRI 'adjustments!!!
56 fraudulent shipping charge adjustments by EVRI in the last 24 hours.
Thre is no 'adjustment', the size and weight they are claiming is exactly the same as the size and weight I entered.
This is illegal, fraudulent activity that amazon is knowingly allowing to happen, they must be stealing millions of pounds per year from all the sellers combined.
Does anybody have any legal advice on how to deal with this? it is serious criminal activity.
12 replies
Jameson_Amazon
I appreciate you reaching out about this, @Seller_2BSBgE3FJzlK4.
If you haven't done so already, I'd recommend opening a case with Seller Support so that team can take a further look into these charges. Once you open that case, please send me the case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed.
Thanks so much,
Jameson
Seller_2BSBgE3FJzlK4
I have been advised by evri (their CEOs office) to temporarily stop using evri through amazon. This is as good as an admission of guilt for their fraudulent charges.
Seller_qgA4zw3CPgxGO
Yes I keep getting these and £37 has fraudulently been taken from my seller account today for about 7 labels bought through amazon shipping which are all correctly weighted and in correct size stated.
Amazon doesnt even check these details - they just pay out with our funds willy nilly and soul destroying contacting amazon about it.
Example below of one charge today. Been on seller support chat and what a waste of time - was told to contact Evri direct.
AMAZON STOP THIS - IT IS FRAUDULENT ACTIVITY.
Transaction date: 26/04/2026
Tax:
Customer-Entered Dimensions: 61 X 46 X 46 CM
Weight: 500 G
Carrier-Audited Dimensions: 61 X 46 X 46 CM
Weight: 500 G
Other chargeback
-£4.16
Other chargeback
-£0.83
Amount already paid:
£2.95
Total Charge from Carrier
-£5.99
Revised Tax from Carrier
-£0.51
Other
Carrier delivery label adjustment due to under-charged delivery label:
-£2.53
Transaction Total
-£3.04
Seller_eon8Z1nTmcjR6
Hello.
Case ID: 12467959572
I lost by this weekend £929.11. Evri did ,, Adjustments,, for 283 parcels for March 2026 orders.
I am asking Amazon to launch an investigation into this matter as this is not the first time this has happened.
Thank you
Anna
Seller_mhMQ3P4Zo1XQ4
have you had any updates on this matter? iv heard nothing yet
Seller_eon8Z1nTmcjR6
I got just this response:
,,Please be informed that we have contacted our internal team for information regarding your issue.
We will contact you as soon as we have an update or if we require further information.
We encourage you to wait for our response and assure you that our teams are working on your request.,,
Arish_Amazon
Hello @Seller_eon8Z1nTmcjR6, Thank you for sharing your Case ID 12467959572. We can confirm that the concerned team is already reviewing your case and will get back to you once they have more information. In the meantime, if your case is marked as resolved without any updates or a satisfactory resolution, please create a new thread and share the details so we can follow up on your behalf.
@Seller_qgA4zw3CPgxGO @Seller_mhMQ3P4Zo1XQ4 If you haven't already, we'd recommend opening a case with Seller Support regarding the adjustments. If you need further assistance, please create a new thread with your Case IDs so we can monitor and assist. Thank you for your patience!
- Arish
Seller_2BSBgE3FJzlK4
oh wow, I didnt think of that!!!!
any more helpful comments from amazon?
you are knowingly allowing a multi million pound fraud to be commited, which makes amazon equaly guilty under the joint enterprise law
Seller_2BSBgE3FJzlK4
amazon is knowingly allowing a multi million pound fraud to be comitted, therefore amazon is just as guilty under the joint enterprise law.