Delivery Change Request UPS
Hi All,
I’ve sent my first shipment to FBA using UPS, I’ve tracked the shipment using their app, it was out for delivery today however I’ve just got the notification saying ‘Delivery Change Requested’ in the detailed description section it says ‘This package is being held for a future delivery date’
Has anybody had this before? Obviously it’s my first shipment to FBA so I’m on edge about getting everything spot on!
Cheers
12 replies
Seller_xDtaDZ1Iek9Fq
it means Amazon ask for it to be hold for whatever reason. If you have purchased your shipping via Amazon; that is covered for any lost in transit. Sometimes it takes days and at busy time like Xmas it will be weeks.
just check the FBA shipment page, it will give you update. BTW, bugging SS is not going to speed it up, just so you know.
Seller_bTWdh2nDLiBdC
This is not unheard of and since the plague it has been happening more frequently. I currently have a shipment in this state. I Forget which fullfilment centre it was destined for but originally UPS sent it to Stanford-Le-Hope. It was then delay and move to Tamworth and I assume was going to BHX4. Now it says it is in Derby…
Just something you have to deal with.
Seller_LYew5rGRwltA8
Hi Guys,
Thanks for getting back to me, I assumed it was due to the lurgy combined with a backlog after the BH weekend! As it is my first shipment was just worried I’d done something wrong in the shipping process.
Seller_3UA9rX6ViBssD
Hi, I am experiencing the same. Did you get this resolved in the end? If so how long did it take?
Thanks Sam
Seller_3UA9rX6ViBssD
Hi Matt,
Was resolved after a few days for me. Apparently the warehouse was really busy so the shipment was pushed back a few days. After about 3 days it was resolved. I have since sent additional shipments and they have been ok. I think there was just a backlog of deliveries as business gets back to normal due to the current situation with COVID-19.
Hope this helps,
Sam
Seller_oNkw9kyPXNhg7
Has anyone had issue with this lately please?
We have a box last tracked at Tamworth going to Darlington, was collected last Friday, on Saturday it updated to Delivery Change Requested and hasn’t moved since.
Seller_DwJtMsCpm3QDH
I think this is due prime day, and they have not released a date for prime day. So most sellers may stock up on this.
Secondly you have black friday - so a lot of international sellers - will be stocking up due to this
Then you have christmas.
All these events, I have read on the forums, from more experienced sellers that October is when the delays occur due to Xmas and black friday.
Add this to the current pandemic… And theres your answer for all the delays.
Apologies it does not help with the delays, but hopefully you can prepare ahead of times.
