Subject: Issue with Product Images on Listing - ASIN: B0CFLF9R3D - Market: UK and DE

Hi ,

I hope this message finds you well.

I’m reaching out regarding my product listing with ASIN: B0CFLF9R3D, which is currently being sold in Germany and the UK. I recently updated the listing with 9 new images. However, I’ve noticed that both the old and new images are now appearing on the product detail page, resulting in a total of 18 images being displayed.

My intention was to replace the old images with the new ones, not to have them combined. Could you please assist in resolving this issue so that only the newly uploaded 9 images are displayed on the product detail page?

I also launched a case with seller support team Case ID: 10126507152, But nothing fixed.

Thank you for your prompt attention to this matter.

Best regards,

Hello, We have been facing featured offer issue from past 1 month on freshly made listings. We have 8 SKUs in our account and our market place is Germany, I have opened multiple cases with amazon, tired alot of ways but nothing is working. Amazon is giving us automated respons.

We are the only seller on our listings and all listings are newly made means not sales history. We are selling FBA.

We have stock live on amazon. Amazon is not providing us the solution of it. With no featured offer, we are not able to get sales even on advertisment that we are running is not getting Impressions.

In this situation without any proper response from amazon, what we can do? Amazon is still charging us storage fee of 500euros.

All in all, amazon is not caring about the seller issues. I'm really disappointed.

can someone please help me? how i can take care of this issue?

Hello Sellers,

we have recently been facing issues with our shipments. When the shipment reaches FBA warehouse the warehouse says it is invalid and do not accept the shipment. when we try to contact Amazon to know more they say ask your carrier and even the carrier does not have more information except that they refused to accept the delivery. Our Carrier is FedEx, has anyone else facing this issue?