Newbie question - first FBA shipping showing as shipped when not yet collected
Hello. I prepared my first FBA shipping plan a few days ago and it’s now showing as in transit in my seller central. The problem is the boxes are still at home and I have had no contact since raising the shipment plan from the courier to come and collect. What have I missed? I followed all the steps and have paid for the shipment and was expecting to be contacted about a UPS collection time but heard nothing since. Today it’s changed to SHIPPED as the status and the tracking button available but obviously there’s nothing to track yet. What do I need to do to sort this out? thanks.
8 replies
Seller_7VbclcPFFRTnc
As far as I am aware, you have to contact ups to arrange collection - they won’t call you
Seller_BS5lg2keRs2QO
As has been mentioned, sometimes shipments have a mind of their own and will randomly mark themselves as shipped.
In addition to you contacting UPS for collection, if you use the website make sure you enter at least one of the tracking numbers Amazon gave you, otherwise UPS will charge you again.
You can also take your shipment to a drop-off point if you prefer.
Seller_NoMNQDGnEW5Bx
Mine always change to shipped the next day even when they’re not shipped but yes you will need to arrange collection, be careful with drop off points if its a large shipment as they may not take it
After your previous post, has your account been fully verified as I wouldn’t send anything in just yet if it hasn’t