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Seller_P0SfGETZcudyz

How to escalate a duplicate ASIN issue?

We have an issue where the search results for our products are being flooded by duplicate ASINs of a competing product.

If you search 'tattoo aftercare' there are 26 ASIN's for the exact same product - Elaimei Tattoo Butter:

B0CVXFZGLK, B0C36VLS28, B0BRQBYDBH, B0BKG8TYTJ, B0BRQ8CLW4, B0CHW5FQGQ, B0BRPRL3JX, B0CDFZWNLD, B0D6R6Q9NX, B0DBR644F2, B0BXWJLVJZ, B0BWJNRKW3, B0BWYSJM48, B0C7V1MWTQ, B0BWF341JV, B0D5B8JZY5, B0C9VZVHQZ, B0BXDLJNQ5, B0D4TZBBG9, B0BVM45GLD, B0CQT9LQ1H, B0D8PYKGCM, B0DDPVY2G3, B0CHFCQGXX, B0D91KH45H, B0DCF7P2J6

However the listers have gotten around this by listing the exact same product under different fake brands, often photoshopping the product image to cut the brand out.

These are clearly junk listings, from chinese companies with product images generated by AI with frequent misspellings like 'fast absorbtionifull'

I have reported all the ASINs, via amazon's duplicate listings tool (3 different reports as you can only report 10 at a time), with every complaint being rejected as 'there was no evidence of policy violations.

We're currently considering pulling our products from Amazon, as it doesn't feel like we're competing on a level playing field, when Amazon is so blatantly disregarding their own policy in favour of sales.

Is there anyway to escalate this, since the tools Amazon's own support are telling us to use just tell us there is no problem.

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Sakura_Amazon_

Hello @Seller_P0SfGETZcudyz,

Could you share the case IDs where you reported those ASINs? Also, could you let me know which ASIN you would consider the original one?

Regards,

Sakura

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Seller_P0SfGETZcudyz

How to escalate a duplicate ASIN issue?

We have an issue where the search results for our products are being flooded by duplicate ASINs of a competing product.

If you search 'tattoo aftercare' there are 26 ASIN's for the exact same product - Elaimei Tattoo Butter:

B0CVXFZGLK, B0C36VLS28, B0BRQBYDBH, B0BKG8TYTJ, B0BRQ8CLW4, B0CHW5FQGQ, B0BRPRL3JX, B0CDFZWNLD, B0D6R6Q9NX, B0DBR644F2, B0BXWJLVJZ, B0BWJNRKW3, B0BWYSJM48, B0C7V1MWTQ, B0BWF341JV, B0D5B8JZY5, B0C9VZVHQZ, B0BXDLJNQ5, B0D4TZBBG9, B0BVM45GLD, B0CQT9LQ1H, B0D8PYKGCM, B0DDPVY2G3, B0CHFCQGXX, B0D91KH45H, B0DCF7P2J6

However the listers have gotten around this by listing the exact same product under different fake brands, often photoshopping the product image to cut the brand out.

These are clearly junk listings, from chinese companies with product images generated by AI with frequent misspellings like 'fast absorbtionifull'

I have reported all the ASINs, via amazon's duplicate listings tool (3 different reports as you can only report 10 at a time), with every complaint being rejected as 'there was no evidence of policy violations.

We're currently considering pulling our products from Amazon, as it doesn't feel like we're competing on a level playing field, when Amazon is so blatantly disregarding their own policy in favour of sales.

Is there anyway to escalate this, since the tools Amazon's own support are telling us to use just tell us there is no problem.

13 views
1 reply
Tags:Seller Support
10
Reply
user profile

How to escalate a duplicate ASIN issue?

by Seller_P0SfGETZcudyz

We have an issue where the search results for our products are being flooded by duplicate ASINs of a competing product.

If you search 'tattoo aftercare' there are 26 ASIN's for the exact same product - Elaimei Tattoo Butter:

B0CVXFZGLK, B0C36VLS28, B0BRQBYDBH, B0BKG8TYTJ, B0BRQ8CLW4, B0CHW5FQGQ, B0BRPRL3JX, B0CDFZWNLD, B0D6R6Q9NX, B0DBR644F2, B0BXWJLVJZ, B0BWJNRKW3, B0BWYSJM48, B0C7V1MWTQ, B0BWF341JV, B0D5B8JZY5, B0C9VZVHQZ, B0BXDLJNQ5, B0D4TZBBG9, B0BVM45GLD, B0CQT9LQ1H, B0D8PYKGCM, B0DDPVY2G3, B0CHFCQGXX, B0D91KH45H, B0DCF7P2J6

However the listers have gotten around this by listing the exact same product under different fake brands, often photoshopping the product image to cut the brand out.

These are clearly junk listings, from chinese companies with product images generated by AI with frequent misspellings like 'fast absorbtionifull'

I have reported all the ASINs, via amazon's duplicate listings tool (3 different reports as you can only report 10 at a time), with every complaint being rejected as 'there was no evidence of policy violations.

We're currently considering pulling our products from Amazon, as it doesn't feel like we're competing on a level playing field, when Amazon is so blatantly disregarding their own policy in favour of sales.

Is there anyway to escalate this, since the tools Amazon's own support are telling us to use just tell us there is no problem.

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Sakura_Amazon_

Hello @Seller_P0SfGETZcudyz,

Could you share the case IDs where you reported those ASINs? Also, could you let me know which ASIN you would consider the original one?

Regards,

Sakura

00
There are no more posts to display
user profile
Sakura_Amazon_

Hello @Seller_P0SfGETZcudyz,

Could you share the case IDs where you reported those ASINs? Also, could you let me know which ASIN you would consider the original one?

Regards,

Sakura

00
user profile
Sakura_Amazon_

Hello @Seller_P0SfGETZcudyz,

Could you share the case IDs where you reported those ASINs? Also, could you let me know which ASIN you would consider the original one?

Regards,

Sakura

00
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