(KYC) action according to your payment service provider. Please work with your PSP to complete the required action and receive disbursement to the bank acc

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile

New Seller Community

588K members
3.4K discussions
You are not a member of this group
user profile
Seller_jqfQjGlN6z3xV

(KYC) action according to your payment service provider. Please work with your PSP to complete the required action and receive disbursement to the bank acc

Your bank account is not eligible for receiving disbursement due to pending Know Your Customer (KYC) action according to your payment service provider. Please work with your PSP to complete the required action and receive disbursement to the bank account.

127 views
2 replies
Tags:Credit card, Payments
00
Reply
2 replies
user profile
Seller_CW0P5hgbsiqWX

Are you using a real B&M bank or an online bank? Many online companies calling themselves a bank, are really nothing but money brokers which Amazon will not accept.

00
user profile
Danny_Amazon

Hi there @Seller_jqfQjGlN6z3xV- and welcome to the seller forums! Thanks for sharing this question.

Danny from Amazon here, I wanted to chime in here with this FAQ for working with our Payment Service Providers, which may prove helpful.

You might also want to confirm if your bank is listed within this list of currently participating PSPs.

While I won't be able to see any exchanges between you and the PSP, I can take a look through any cases you have open with the issue with our seller support team to see how I can best advise. Have you opened any cases on this yet?

Thanks!

Danny

00
There are no more posts to display