How to reactivate my seller account?
@Pia_Amazon
My account was closed by Amazon due to the design rights infringement, I have been complaining since Dec.25, 2021. On February 23, 2022, I received a notification that Amazon has accepted the information I submitted, but they could’t open my account, how should I do to solve this problem? We sell the products of the suppliers provided and we are not intended to infringe the design rights of others, now we delete the relevant products and will not sell these products. Also the rights owner did not reply us. How should I do to reopen my selling account?
Performance notification content:
Thank you for recently submitting relevant information. We have reviewed and accepted this information. However, your account is still in a stopped state.
Why do this happen?
Since you have not resolved violations of policies in the following dates, we can’t reactivate your account. The date format is: YYYY-MM-DD:
- 2021-12-03
- 2021-12-25
15 replies
Ash_AMZ
Hello @LCAWEI,
This is Ash from Amazon, and would assist you with your questions above.
From the post above, I understand that you need help with your account reactivation.
To help you better, kindly share the initial notification you received. You can find this in the Performance notification section of the seller central page.
Please keep us posted, the forums community and I, are here to assist you with your concerns.
Regards,
Ash.
Seller_PUgTge8LPB8FY
What were these other two violations Amazon were referring to?
Seller_7OVojGNQ1e3By
hi i need help reinstating my account can someone help with this i am really struggling to understand what amazon needs me to do
