Accounte deactivated GERMANY

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Seller_Q6GiXEqhTBsYn

Accounte deactivated GERMANY

I received this email today and my German account is deactivated with all my money!:

Hello,

Your account has been suspended from selling on Amazon.de marketplace, using FBA services in Germany (including Pan-EU and CEE FBA programs) and from shipping orders to German based customers.

Why did this happen?

We have taken this measure because your German VAT identification number was not uploaded or verified by the deadline or you failed to provide evidence that you opted into

Union One-Stop Shop (OSS) together with the VRN used for reporting OSS. Under German VAT legislation, online marketplaces must collect a German VAT identification number from

selling partners who are required to be tax registered in Germany.

I have valid VAT ID since I live in Germany.

I am so exhausted with Amazon that causing endless problems without any reason.

What should I do now?

To arrange the call you need to wait till next day.

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Gala_Amazon

Hello dear @Seller_Q6GiXEqhTBsYn,

I am very sorry to read how frustrated you are with the account deactivation due to invalid VAT ID.

I will contact the according team to call you and check with you the ongoing situation and help you to reactivate the account as soon as possible.

Kindest regards,

Gala

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