Account level reserve No payouts since 13/10/2024
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Seller_h9iR9jF3mXPG7

Account level reserve No payouts since 13/10/2024

I've not been able to receive any disbursements since 13/10/2024 and account level reserve will not go away, has ruined my Q4 sales and made 10-15 cases with no resolution

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Account Health
Tags:Seller Support
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Seller_FQHkqHJI5SqTh
In reply to: Seller_h9iR9jF3mXPG7’s post

Is your bank account verified?

A lot of us have had to re-verify our bank accounts recently.

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Seller_h9iR9jF3mXPG7
In reply to: Seller_h9iR9jF3mXPG7’s post

Everything on my account is verified, did a video interview to verify my account and keep making cases asking to remove the account level reserve that has been on there for 4+ months during the whole Q4 and i have not had a single payout. they keep responding to cases saying your account is now verified and payouts will be enabled, then nothing actually happens

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