The brand on the product details page has been tampered with
When uploading the product B08G51MCK8, the brand registered in the store was Skylity, so its correct brand should be Skylity. The brand attribute value on the product editing page is also Skylady, but the brand displayed on the front-end details page is' sufe ', which is an incorrect brand name.
I have used templates multiple times to refresh and contacted Amazon for assistance (Case ID: 101753812121021830035210360391002), and provided real-life photos with brand tags to prove that the correct brand for this product is Skylity. However, Amazon did not provide any useful assistance, and as a result, the product's front-end detail page still displays the wrong brand: sufe.
Malicious tampering with the front-end brand of the product is a violation of the seller's rights and can also affect the sales of the store's products!!!!!!!! So I hope to find a way to change the wrong brand name on the details page to the correct one, and I also request the relevant Amazon team to provide assistance in removing the wrong brand name!!!!!!!
6 replies
Seller_hOZNPw7G8FIjl
You are not talking to Amazon on here, just other sellers like you. Whilst the moderators may look into this for you, you really have to go through Seller Support
Roberto_Amazon
Hello! @Seller_ry8LZfiMoyUwl
This is Roberto. Thank you for bringing this matter into our attention and sharing all of those details upfront.
I am currently looking into this, I will reply to this thread once I have an update.
Regards,
Roberto_Amazon
@Seller_ry8LZfiMoyUwl I hope you had a good weekend. I wanted to send you a quick message to let you know this is still under review.
Regards,
Roberto_Amazon
@MongShy Thank you for the patience. I have worked with our partner team on this, and I am glad to report the brand has been corrected.
It should take 24 hours to propagate through all systems and display correctly in the detail pages.
Regards,
Roberto
