I've been trying to close my account down for 11 months now, to no success. I have downgraded my account to individual, removed all products and cleared all inventory, yet I am still being charged, and still not able to close my account. An amazon account manager called Ethan Smith helped to get us set up on Amazon, and was nothing but helpful, but since he's left we've been fully left in the lurch and are being charged fees we never knew about or agreed to, and now we just want to be off the platform for good. SOMEONE PLEASE HELP!!!!

I have a professional seller account which I have been requesting to close for at least 8 months, I have no active listings or inventory, everything has been returned to me and all listings deleted, I have a current disposal order for the remaining stock. I’ve not had a sale for months the account was made inactive by Amazon as it was not generating any sales and had virtually no stock. I have tried to downgrade the selling plan but it appears this is no longer an option for me, I have requested many times today and spoken to 3 people, each offering different advice, I have no money owed to me and all account details are current e.g charge info. I want this account closed as it’s costing me nearly 100£ a month, any suggestions will be appreciated, I am trying to downgrade the account but the your services section only shows me what I am registered for with no option to downgrade and in the close my account tab to close the account or downgrade I am taken to a help page.

My account has been de activated fom last 6 months And I am trying to close my account to prevent monthly charges but it does not get closed Please heple me