Hello,

I am writing to request the opportunity to speak directly with a moderator regarding a case of fake and malicious reviews.

Two of our products have recently received two verified-purchase reviews that were left in bad faith by the owner of a competing business selling similar products. The reviews are excessively harsh, factually incorrect, and are intended solely to damage our product’s reputation rather than provide genuine feedback.

We have substantial evidence directly linking the reviews to this competitor, including:

An invoice in the competitor’s real name confirming the purchase - he is the only individual who has purchased both products together, making him the only person able to leave two verified-purchase reviews on both listings, and the reviews are exactly the same

Proof that the reviewer is the owner of a rival business selling books on the same subjects

Evidence showing the reviews were posted the same day the books were delivered, making it impossible for the content to have been read properly

Unfortunately, the automated reporting forms do not allow attachments or detailed evidence, which makes it impossible to properly explain the situation through standard channels.

I would greatly appreciate the chance to share this documentation with a moderator so the case can be reviewed fairly and in line with platform policies regarding review abuse and competitor sabotage.