Is this Real of fake email from Amazon
Hi,
I received an email from Amazon asking for identification documents. It looks pretty genuine but due to being deactivated I was a bit cautious, so sent an message to Amazon with the email. Amazon is saying it is fake. Has anyone else received such an email?
Hello xxxx,
Amazon is reviewing your Amazon account and must verify the identity of xxxx. Acceptable types of identity documentation include official government issued documentation, such as a passport, driver’s license, permanent resident card, or a national identification card. Please note your document must include date of expiry if applicable, or it cannot be processed.
Your payments may be placed on hold until you verify this information. Select the following link to verify the information through a secure tool. Any information used for this verification will be securely stored and used for compliance purposes only.
{Moderator Edit (Jessica) link removed}
Do not reply to this email with any personal information or documentation. If we don’t receive this information within 5 days, we will hold any pending payment until you verify your information. Reply to this email if you have any questions.
Thank you,
Amazon
Reference Number: xxxx-xxxx
7 replies
Seller_7VbclcPFFRTnc
Anything on account health or performance notifications ?
And does the name they put on the email match exactly as it shows on your amazon account ?
Seller_A8XiulTaVtMY9
I received another email today which is from seller verification asking for documents. This email is also in seller performance notification, so I know the one that came today is real. But the one above I do not know.
Seller_iB36o8NDMg9df
Hello @Silver_Tool_Shop
Thanks for sharing the notification which you have received and reporting this issue here.
Thanks for reporting this issue and please avoid replying to the suspected notification. Please stay away from the notification which you suspect and proceed with the second notification which you seem from amazon.
Let us know on this topic if you have any further concerns.
Regards;
Raya
Seller_A8XiulTaVtMY9
Hi,
I received a reminder email, getting confused what to do. If it is real and I do not do it, I will get more issues.
Can Amazon confirm the link?