How do I add age verification to my listings?
I have been struggling with trying to figure out why some of my listings are suppressed. Finally have a new response today after 3 months but I have no idea where to include this in our listings. I can understand 18+ but I thought FBA handled this category and age verification as we only ship via FBA.
If anyone has an answer as to where to update the listing/FBA settings:
"Recommended changes to be done: The purpose of this rule is to classify (product) that will need age verification before purchase per AB-2511 The Parent’s Accountability and Child Protection Act."
4 replies
Seller_NbYSGJ8Tehgbv
I would suggest just focusing on the category of your product.
It looks like you are listing products that should be 18+, but the category you have listed does not support 18+. Amazon wants you to change the category to the appropriate adult category. FBA wont handle any of these issues.
Dawn_Amazon
Hi @Seller_iobipI6xASRkh,
This is Dawn from Amazon, thank you for using Seller Forums.
I have been struggling with trying to figure out why some of my listings are suppressed. Finally have a new response today after 3 months but I have no idea where to include this in our listings. I can understand 18+ but I thought FBA handled this category and age verification as we only ship via FBA.
If anyone has an answer as to where to update the listing/FBA settings:
"Recommended changes to be done: The purpose of this rule is to classify (product) that will need age verification before purchase per AB-2511 The Parent’s Accountability and Child Protection Act."
Understand that your concern is about updating listings.
Our goal is to give you further assistance. As it does appear the current situation exceeds our ability to assist in this space. we suggest you to open a case (https://sellercentral.amazon.com/help/hub/support) and describe your fund related issue in detailed. This way, you will allow the relevant team to investigate and revert as soon as possible for your necessary assistance.
Thank you @Seller_NbYSGJ8Tehgbv for sharing your insights as well.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Regards,
Dawn
